Questions, answered

FreeGo POS FAQ

What is the difference between FreeGo and Loyverse POS?

Some foreign free POS systems (such as Loyverse) lack QR ordering and even basic table settings, sometimes using 'Open Ticket' instead of proper table management; viewing historical sales reports may also incur an extra $5 monthly fee. In contrast, FreeGo is a Malaysia-developed restaurant system that provides an intuitive table interface and free access to all kinds of reports anytime.

What is the core difference between 'no fee' systems and FreeGo?

Many so-called 'no monthly or annual fee' free systems on the market (e.g., some foreign systems like Loyverse, SalesPlay) may appear zero-cost but often hide terms and conditions — the platform may reserve the right to change payment rules and usage permissions at any time. This means merchants could suddenly lose access to the system, be forced to pay commissions, or face hidden costs. For brick-and-mortar restaurants, this operational uncertainty and risk is significant.

Is FreeGo a one-time purchase for lifetime use?

Yes. FreeGo uses a one-time payment, lifetime use model with no hidden monthly fees. After purchase, you automatically receive regular updates and free added features (subject to terms), and you can seamlessly enjoy future upgrade benefits. Advanced premium features may require additional payment.

Do I need to download FreeGo from the App Store or Google Play Store?

FreeGo is developed with cutting-edge technology and does not require downloading from the App Store or Google Play Store; click a link to use it instantly. It is fully compatible with iOS, Android, and Windows.

What hardware is required to run FreeGo POS?

FreeGo POS runs on standard Android or iOS tablets and compatible receipt and kitchen printers. Most F&B businesses use one tablet at the cashier, one receipt printer, and one or two kitchen printers. Our team will review your existing equipment and confirm compatibility before you subscribe.

Is FreeGo POS suitable for multiple branches or chains?

Yes. You can start with a single store and upgrade to plans that support multiple outlets or locations. Centralized management lets you control menus, pricing, and promotions across stores while viewing consolidated sales and inventory reports.

What happens if my internet goes down?

FreeGo POS is designed with an offline-first workflow, so your staff can continue taking orders during an outage. Once the connection is restored, sales data will automatically sync to the cloud.

Can I migrate from my existing POS?

In most cases we can import menus and product data from spreadsheets or export files from your current system. We also provide training for your team to complete the transition during a non-peak period.

Do I need to sign a contract or pay setup fees?

Our standard plans do not require long-term contracts or mandatory setup fees. You pay a predictable monthly subscription and can cancel anytime. Custom enterprise deployments may include an implementation service package.

Can I choose or change the language in FreeGo?

The system interface supports all languages and can be switched at any time, allowing your staff from different countries to select their preferred language.

Which payment gateways are supported and integrated?

The system has successfully integrated with major payment gateways (including Razorpay, Curlec, and HitPay), fully supporting convenient online payments.

What types of printers does the system support?

FreeGo POS fully supports four main printer types: cloud printers, LAN (network) printers, Bluetooth printers, and USB printers. The cloud printer is a Malaysia-first application, eliminating the hassle and cost of cabling!

What is a Cloud Printer?

A cloud printer is a printing device that interacts directly with cloud platforms via a built-in or connected network module. Users do not need to install local drivers and can send print commands across locations from a smartphone, tablet, or computer anytime. It supports unattended operation and automatic printing of orders.

Is FreeGo suitable for kopitiams (traditional coffee shops)?

FreeGo is especially suited to the operation of kopitiams. It pioneered a fast workflow that seamlessly synchronizes ordering and payment, eliminating the need for the cashier to perform a separate second click for payment and printing. At the same time, kitchen receipts can print prices directly, saving paper and being eco-friendly.

Does FreeGo support QR code ordering?

The QR code ordering feature is free to enable with no integration fees. The system charges based on actual order volume — pay only for what you use — transparent, efficient, and fair.

Hear What Our Customers Say

“Our sales increased by 20% to 30%!”

“A simple and easy-to-use food truck POS system, truly designed specifically for our snack stalls. I started with one food truck and now all six trucks use their POS. The owner can access their own reporting app and view accounts with one click, making reconciliation for each truck very convenient.”

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BluezChic, Ms. Emily

Ipoh's largest & professional fried ice cream food truck

Customer

This system is really user-friendly.
I set up the basic settings in about half an hour.

I've used it for four months; it's been stable with almost no issues, and I don't have to bother customer service often.

The most convenient part is sometimes when I'm not at the shop, I can open the app and immediately see the sales, which gives me peace of mind.

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Kedai Chin Fa Kopitiam, Mr. Lim

Customer

“FreeGo is the simplest, cheapest, and most user-friendly POS system I've seen; the interface flow is truly simple.

Its strongest feature is that with multiple stalls you can view all stall reports under one account, and menus can be copied directly. At first I thought with only three of us working we didn't need a system, but after using it, without a POS we wouldn't be able to work.”

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Ipqh Hainan Chop - Authentic Hainan Chicken Chop Rice, Mr. Levin

Customer

Malaysia

The most affordable, streamlined POS system for restaurants.
Fast | Easy | Accurate — View your daily performance with one click.

Especially suitable:
✅ Owners who want low-cost automation and digitalization
✅ Those who don't want to spend time on accounting, reconciliation, or order records

✅ One-time payment, lifetime use, no monthly subscription fees.

Features

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